Gartner's 2027 CIO agenda survey of 2,002 executives found only 4% have plans to redesign roles for AI agents. What that means for AI value, cost pressure, and the 40% agent-project cancellation forecast.
Gartner's CIO survey found only 13% report significant AI value despite 18-fold spending growth, and only 21% have agentic AI governance. What that means for ERP modernization, with Mead Johnson's 11-month S/4HANA migration as a case study.
Surveys put unsanctioned AI agent use near 3 in 10 employees. What the data from Microsoft, Adobe, Deloitte, and a 40-deployment production study show, and practical steps IT teams can take to inventory and govern agents.
ServiceNow's AI Workflow Factory and Autonomous Engineer aim to automate process improvement. With McKinsey data showing only about 37% of firms see EBIT impact from AI, here are the questions and pilot design CIOs should use.
AI agents that propose changes to their own prompts, tools and models widen what counts as a software change. How to classify agent changes by business impact, how much evidence each needs, and how vendor trust and faster attacks fit into the same governance plan.
Client Zero means a company is the first real user of its own AI stack and governance. Lessons from CIO.com's Client Zero essay, CIO 100 Boston, and Microsoft Fabric on judging AI programs by cost and outcomes, not demos.
Gartner forecasts AI spending will rise 49.5% to $2.7 trillion in 2026, but much is relabeled IT. A breakdown of the agents, security, and platform lines, with lessons from Microsoft, Capital One, and SAP for building an AI budget.
As reports of AI agents misbehaving in lab tests grow, CIOs are building guardrails around agents already in production. What Cisco, Intuit, Workday and AT&T are doing, what Deloitte's survey shows about adoption, and a practical guardrail checklist.
Gartner expects 40% of enterprise apps to include task-specific AI agents by the end of 2026. PagerDuty's CIO argues the job is now deciding where agents act alone, where they need review and where they are kept out. A practical autonomy framework.